What payment options do you accept?
We accept international bank wire transfer, transfer wise and Alipay.
What shipping company do you use?
We use UPS, Fedex, DHL, Royal Mail, EMS, Aramex and so on(depends on country).
I’ve already placed my order and made the payment, can I cancel or make changes to it?
Yes, you can cancel or make changes before shipping.
How long will it take for my order to get to me?
North America orders typically arrive within 7- 10 days during non-peak period. Europe orders may take 7-15 days, depending on your location.
Do you provide discount or gifts if I order multiple items?
Yes, we provide discount or Louis Vuitton coin purse or zippy wallet as a gift for buying two or more products, please email us at [email protected] before ordering.
How do I track my orders?
When your order has been processed, we will send you an email about which carrier we used and a tracking number.Please note that sometimes the package has been shipped out but the tracking number can take a day or two to be provided.
What countries do you ship to?
We ship to worldwide.
Where do you ship from?
We mostly ship from HongKong, sometimes from Dubai or Malaysia.
The tracking shows the label was created but FedEx/UPS/DHL have not received the package, has the package really been shipped out? How can I track my package?
Please don’t worry, it’s normal status, since agent, Fedex/UPS/DHL and customs need some days to process, normally the tracking status will be updated in 2-4 days.